Contact Us

Practice Participation Group (PPG)

The Patient Participation Group (PPG) is a group of patients registered with Zetland Medical Practice who want to help it work as well as it can for patients, doctors, and staff.

The NHS requires every practice to have a PPG.

The aim of the PPG is to represent patients' views and to work voluntarily and in partnership with the practice to provide services that reflect what patients want and need. Your PPG
provides ideas, feedback, and suggestions to improve your patient experience.

If you would like more information, please ask at Reception or you can email

Practice accessibility

The practice is situated on a ground floor premises and is completely wheelchair accessible, with adequate parking for patients should they be travelling by car. The practice is also accessible by bus for those patients without access to a car. The local train station is a 5 minute walk from the practice.

If you need help when we are closed?

If you need medical help fast but it’s not an emergency call 111 or click here NHS 111

If you have an emergency outside of our opening hours, please ring 999 if your symptoms are life threatening such as chest pain, suspected stroke, severe bleeding, severe shortness of breath, fit or other illness that you feel requires urgent attendance.

GP opening hours have been extended for all GP practices in the South of Tees area, patients can now access the South Tees Access and Response (STAR) Service. Please contact Zetland Medical Practice between 8:30am – 6pm to book and Out of Hours appointment.

To see or speak to a clinician urgently between 6:30pm and 9:30pm – Monday to Friday or 8am to 8pm weekends & Bank Holidays please ring 111.

Windy Hill Lane
TS11 7BL
Day Opening hours
Sunday 14 July