Latest News
PHONES DOWN
We had a new phone system installed on Wednesday but we are having issues answering calls this morning. We apologise for any inconvenience caused and we hope to be back on asap.
NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
The Department of Health and Social Care announced they are introducing the HRT PPC to reduce the cost of HRT prescriptions. This service will be available from 1 April 2023 and you will be able to buy an HRT PPC from
The HRT PPC will cover certain HRT medicines for twice the single prescription charge and will be valid for 12 months. It will save you money if you need to pay for 3 or more HRT prescription charges within 12 months.
From 01/02/2023 the below appointments will now take place in the practice.
First Contact Physiotherapy
Wednesday morning
Under 18's Mental Health Practitioner
Monday Afternoon
Advanced Care Practitioner/OT
Alternate Monday afternoon
To book an appointment please contact reception on 01642 477133
Notice
HEALTHIER TOGETHER - FOR 0-18 YEAR OLDS
Healthier Together is a nationwide initiative. The website provides pregnant women, babies, children and young people with consistent and high quality advice from local health professionals.
You'll find clear information on common childhood illnesses, including advice on what 'red-flag' signs to look out for, where to seek help if required and how long your child's symptoms are likely to last.
The app is available to download via the link
Enhanced Access from 1st October
Extended Hours
You can now book an appointment to see a GP, Advanced Nurse Practitioner, Practice Nurse or Health Care Assistant on an evening or a Saturday.
Appointments can be booked through the practice or via https://www.elmalliance.co.uk/appointments/. All appointments will take place at The Ravenscar Surgery, Redcar Primary Care Hospital.
Please contact the practice on 01642 477133 to book
Ear Washouts
From 1st October 2022 the practice will no longer be offering ear washouts.
There are products you can buy over the counter or self-refer to private services such as Specsavers.
We apologise for any inconvenience.
Face Masks
Sleep Issues
Notice
MENTAL HEALTH INTERVIEW WITH DR ALEX JONES
The wise fools interview a female GP, Dr Alex Jones and discuss a whole range of things kicking off with music that inspires her, who manages the mental health of GP's, the nature of mental health presentations of men, self compassion, alternatives that help and much more. Enjoy this first of a few planned episodes chatting to a local GP about men's health issues in Tees. For more information on local men's health services and inspirational stories, visit www.boromancan.co.uk
#menshealth #boromancan #thismancan #boromen #teesmenshealth #redcar #middlesbrough #mensmentalhealth
SPOTIFY LINK: https://open.spotify.com/show/14EfA9K
YOU TUBE LINK: https://youtu.be/LibwqMpNQYw
Appointments
From 04/04/2022 the practice will be offering early morning appointments.
On a Monday, Wednesday, and Thursday you will be able to get an appointment with a member of the nursing team or an Advanced Nurse Practitioner from 7.10am.
This is for booked appointments only and below is an example of the appointments that will be offered.
Bloods
Smears
Dressings
Injections
Long term condition reviews
ECG's
Contraception Checks
HRT reviews
Face to Face and telephone consultations
Healthy Heart checks
Baby Imms
The pandemic is not over
You may have noticed some changes to the way your GP practice operates.
These changes have been made to ensure the NHS can see everyone, safely.
For primary care staff, the pandemic is not over.
Our health services are under enormous pressure, but we are open and here to see you safely.
Please continue to show respect to all healthcare staff and settings.
Since the pandemic, GP services have evolved.
There are now a variety of ways you can access help from your local practice, including telephone appointments, video consultations, E-consult as well as face-to-face appointments and home visits.
As we approach winter, health services remain under enormous pressure.
Check out our handy poster for just some of the ways we are working differently, to keep seeing our community safely.
Your NHS is here to see you, safely.
Thank you for your patience.
#BeAPatientPatient
ONLINE SERVICE REGISTRATION
You are now able to register for online services where you can re-order your prescriptions and book any available online appointments
Great North Care Record
The Great North Care Record is a way of sharing patient information with health and care staff. It covers the 3.6 million people living in the North East and North Cumbria.
It means information recorded about your health such is illnesses, hospital admissions and treatments can be accessed by different people who are involved in your care. Previously, different hospitals, GPs and other health workers record separate pieces of information about you, which wasn't easily shared.
By sharing this information with the Great North Care Record, health and care workers can access the most current details about you 24/7. This can help them make choices about your care, as they know more about you.
Please access the link below for more detailed information - https://www.greatnorthcarerecord.org.uk/
MINDFULNESS AWARENESS
If you suffer from repeated episodes of depression, are stressed in the role of caring for (or parenting) or a suffering from a mental health problem, taster sessions of mindfulness awareness are courses are available via the link below. There is no need to see a GP as the courses are self-referrable.https://www.tewv.nhs.uk/services/mindfulness
REGIONAL SELF CARE
in accordance with CCG guidelines the practice has been asked not to prescribe medication for hayfever, allergies, aches and pains, holiday medication and season ailments. Please see the self help link for advice: http://www.mymedicinesmyhealth.org.uk