We're very excited to announce that from Mon 13^th July, we will be using Anima Triage for our online consultations.

No More Long Phone Waits: This excellent service lets you submit requests for appointments and queries without having to wait in a call queue.

Fast Turnaround: It lets you give us information that is reviewed by one of our experienced GPs on the same day you submit it.

Get the Care You Need: We can then invite you in for an appointment or pass your request onto the relevant member of our team. Sometimes we may contact you for more information, or even sort it without any need to come in.

Keep In Touch: You'll get updates as your request is actioned.

Not Confident Online? No problem! Just speak to one of our receptionists either on the phone or in person, and they can take you through it.

Watch a video with more info here:

https://youtu.be/Vy_vkM615YE?si=xDRVTc7IjmkA-Z-9

We're very excited to announce that from Mon 13^th July, we will be using Anima Triage for our online consultations.

No More Long Phone Waits: This excellent service lets you submit requests for appointments and queries without having to wait in a call queue.

Fast Turnaround: It lets you give us information that is reviewed by one of our experienced GPs on the same day you submit it.

Get the Care You Need: We can then invite you in for an appointment or pass your request onto the relevant member of our team. Sometimes we may contact you for more information, or even sort it without any need to come in.

Keep In Touch: You'll get updates as your request is actioned.

Not Confident Online? No problem! Just speak to one of our receptionists either on the phone or in person, and they can take you through it.

Watch a video with more info here:

https://youtu.be/Vy_vkM615YE?si=xDRVTc7IjmkA-Z-9

We want to make sure all of our patients can access our services easily and comfortably. If you have a disability, sensory need, or health condition, you may be eligible for Reason Adjustments' These are small changes we can make to your care, such as:

• Longer appointment times if absolutely necessary
• Quiet waiting areas
• Information in Easy Read or large print.
• Sign language interpreters
• Ground floor appointments
• Allowing a carer or support person to be present 
• Wheelchair Access

We will also ask if you consent for this to be shared across other care settings so everyone can be aware of them.

The Department of Health and Social Care announced they are introducing the HRT PPC to reduce the cost of HRT prescriptions. This service will be available from 1 April 2023 and you will be able to buy an HRT PPC from

https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/nhs-hormone-replacement-therapy-prescription-prepayment-certificate-hrt-ppc

The HRT PPC will cover certain HRT medicines for twice the single prescription charge and will be valid for 12 months. It will save you money if you need to pay for 3 or more HRT prescription charges within 12 months.

Healthier Together is a nationwide initiative.  The website provides pregnant women, babies, children and young people with consistent and high quality advice from local health professionals.

You'll find clear information on common childhood illnesses, including advice on what 'red-flag' signs to look out for, where to seek help if required and how long your child's symptoms are likely to last.

The app is available to download via the link

https://www.nenc-healthiertogether.nhs.uk/

You can now book an appointment to see a GP, Advanced Nurse Practitioner, Practice Nurse or Health Care Assistant on an evening or a Saturday.

Appointments can be booked through the practice or via https://www.elmalliance.co.uk/appointments/. All appointments will take place at The Ravenscar Surgery, Redcar Primary Care Hospital.

Please contact the practice on 01642 477133 to book

From 1st October 2022 the practice will no longer be offering ear washouts.

There are products you can buy over the counter or self-refer to private services such as Specsavers.

We apologise for any inconvenience.

The wise fools interview a female GP, Dr Alex Jones and discuss a whole range of things kicking off with music that inspires her, who manages the mental health of GP's, the nature of mental health presentations of men, self compassion, alternatives that help and much more. Enjoy this first of a few planned episodes chatting to a local GP about men's health issues in Tees. For more information on local men's health services and inspirational stories, visit www.boromancan.co.uk

#menshealth #boromancan #thismancan #boromen #teesmenshealth #redcar #middlesbrough #mensmentalhealth

SPOTIFY LINK: https://open.spotify.com/show/14EfA9K

YOU TUBE LINK: https://youtu.be/LibwqMpNQYw

You are now able to register for online services where you can re-order your prescriptions and book any available online appointments

The Great North Care Record is a way of sharing patient information with health and care staff.  It covers the 3.6 million people living in the North East and North Cumbria.

It means information recorded about your health such is illnesses, hospital admissions and treatments can be accessed by different people who are involved in your care.  Previously, different hospitals, GPs and other health workers record separate pieces of information about you, which wasn't easily shared.

By sharing this information with the Great North Care Record, health and care workers can access the most current details about you 24/7.  This can help them make choices about your care, as they know more about you.

Please access the link below for more detailed information - https://www.greatnorthcarerecord.org.uk/